ID CENTER/OLE MISS EXPRESS/FLEX DOLLARS/MEAL PLAN POLICIES

Updated 3/18/2024

MEAL PLAN POLICIES

 

All first-year undergraduate students assessed for housing are required to purchase a semester meal plan BOTH fall and spring semesters of first year, regardless of classification or Greek affiliation. If a meal plan is not selected, the default meal plan assessment is Rebel Unlimited Plus 1.  RC Unlimited Plus 1 meal plan is required for all residents of Residential College, regardless of classification or Greek affiliation.

 

Rebel Unlimited meals may be used for personal unlimited meals only, without daily or per meal limit at Rebel Market or The Dish at Residential College. Rebel Unlimited meals are for personal meals only and may not be used for guests. Rebel Unlimited Plus 1 meal plan includes daily Plus 1 and 10 guest meals.

 

Residential College meal plan is required for all residents of Residential College.  Going Greek plan will not satisfy requirement and is not an option for residents of Residential College. Unlimited meals may be used for personal unlimited meals only, without daily or per meal limit at Rebel Market or The Dish at Residential College. Residential College Unlimited meals are for personal use only and may not be used for guests. Residential College Unlimited Plus 1 meal plan includes daily Plus 1 and 10 guest meals. The Dish at Residential College accepts meals during standard meal hours. Hours are subject to change.

 

All first-year students participating in sorority recruitment are required to have both Move In Week plan and university semester meal plan fall semester, and university semester meal plan spring semester. All participating in sorority recruitment are required to have Move In Week plan fall semester.

 

Move In Week plan provides a block of 12 meals and begins at least one week before semester meal plans. Move in Week meals may be used for entry to Rebel Market or The Dish at Residential College. Meals used for prepared food or beverage purchases at Union Food Court (à la carte) locations are based on “cash equivalency” valued at $8.50 each.  If purchase is greater than $8.50, the difference, plus tax, is deducted from Dining Dollars, Flex Dollars, Ole Miss Express, or paid by Visa, or MasterCard. Move In Week Plan includes Dining Dollars (declining balance), accepted at Ole Miss Dining locations only. Unused meals or Dining Dollars remain accessible through end of semester. Unused meals and Dining Dollars do not carry over to next semester, or next year, and are not refundable. Although required fall semester for students participating in sorority recruitment, it is available for any student to choose. Move In Week plan alone will not satisfy semester meal plan requirement. Move In Week plans are not automatically reassessed spring semester.

 

 

MEAL PLAN POLICIES

 

Semester Weekly Meals used at Rebel Market or The Dish at Residential College are purchased using a meal deduction. Weekly meals used for prepared food or beverage purchases at applicable Ole Miss Dining (à la carte) locations (national brand & POD) are based on “cash equivalency” valued at $8.50 each.  If purchase is greater than $8.50, the difference, plus tax, is deducted from Dining Dollars, Flex Dollars, Ole Miss Express, or paid by Visa, or MasterCard. Weekly meal plan participants are granted one meal per visit, two meals per meal period, for a maximum of six meals per day. Weekly meals are reset Sunday at 2am. Unused weekly meals do not carry over from week to week, semester to semester, and are not refundable.

 

Meal periods definition:

Breakfast 12am (midnight)-10:29am

Lunch 10:30am-2:29pm

Dinner 2:30pm-11:59pm

 

Meals or Plus Ones used at Rebel Market or The Dish at Residential College are purchased using a meal deduction. Meals or Plus Ones used for prepared food or beverage purchases at applicable Ole Miss Dining (à la carte) locations (national brand & POD) are based on “cash equivalency” valued at $8.50 each. If purchase is greater than $8.50, the difference, plus tax, is deducted from Dining Dollars, Flex Dollars, Ole Miss Express, or paid by Visa, or MasterCard. Plus Ones are reset each day at 2am. Unused plus ones do not carry over to next day.

 

Unused meals, plus ones and Dining Dollars from semester/term plans are NOT carried over to next semester/term, or refundable. 

 

For a list of meal plans, including those that meet the resident first-year requirement, visit olemissdining.com, and select “meal plans/first-year resident meal plans” tab.

 

Additional meals may be purchased with Flex Dollars, Ole Miss Express, cash, Visa, or

MasterCard at ID Center.

 

Semester plans may not be accessed through the participant’s ID card until one business day before first day of class, if registration is completed and processed. Summer or Intersession term meal plans may not be accessed through the participant’s ID card until first day of class, if registration is completed and processed.

 

Dining Dollars included in semester/term meal plans are added to ID accounts after meal plan change deadline.

 

 

ID CENTER/OLE MISS EXPRESS/FLEX DOLLARS/MEAL PLAN POLICIES

Updated 3/18/2024

MEAL PLAN POLICIES

 

ALL members holding a semester meal plan in fall semester are automatically assessed for same plan in spring semester, regardless of Greek affiliation or classification, unless refund request or plan change request is submitted online at olemissdining.com or in writing to ID Center, and approved to change or cancel. Percentage penalties may apply. No verbal or phone requests are honored for changes or refunds. Move In Week plans are not automatically reassessed spring semester.

 

Billing requests submitted to ID Center in writing or by billing request form at olemissdining.com to bill optional (non-required) meal plans or plus one plans to student’s Bursar account are granted only before start of semester/term, or upon approval through Office of Financial Aid. Financial aid deferment requests (available beginning first day of classes) must go through electronic financial aid voucher process, via MyOleMiss student portal, under heading, “Ole Miss Express Voucher Request.” Approved vouchers submitted before 3pm should be available by noon the following business day. Once approved by Financial Aid, student will receive email from Financial Aid notifying if request is approved or denied. Limits will apply.

 

First-year students who are a part of group or activity such as a fraternity or sorority that requires participation in a separate meal program may purchase Going Greek meal plan (available to qualifying first-year students only) both fall and spring semesters, based on proof of organization affiliation and pledge date. If Greek membership is suspended by either student or organization, or if not verified by Greek Life Office, Going Greek meal plan will default to previous meal plan election, with adjustments made to ID and Bursar accounts. Students are not required to change their university meal plan to Going Greek meal plan; this is simply an option. To view first-year meal plan options, visit First-Year Resident Meal Plans. Changes to Going Greek plan may be submitted for approval only through end of first two weeks of semester. Going Greek plan is NOT available for residents of Residential College or upperclassmen. Meal plan change requests must be submitted to ID Center in writing or online by meal plan change request form at olemissdining.com, before change deadline to be considered. No late requests will be considered, or exceptions made, except in cases of late acceptance into organization.  Verification from Greek Life Office is required. Once fees are assessed, the first change is done at no charge. A change fee of $25 is assessed for additional changes. Adjustments for usage from previous plan will be made to new meal plan, Dining Dollars, Flex, or Ole Miss Express. If meals or funds are not available for adjustment, Bursar account will be billed for previous plan usage, in addition to new meal plan.

 

 

 

 

 

ID CENTER/OLE MISS EXPRESS/FLEX DOLLARS/MEAL PLAN POLICIES

Updated 3/18/2024

MEAL PLAN POLICIES

 

Changes in a plan resulting in a lesser plan are subject to approval and allowed only through end of first two weeks of fall and spring semesters, with charges adjusted accordingly. Changes must be submitted to ID Center in writing or by meal plan change request form at olemissdining.com before change deadline to be considered. This includes changes to Going Greek plan. No late requests will be considered, or exceptions made, except in cases of late acceptance into organization. Verification from Greek Life Office is required. Once fees assess, the first change is processed at no charge. $25 Change Fee is assessed for additional changes.  Adjustments for usage from previous plan will be made to new plan, Dining Dollars, Flex, or Ole Miss Express, after change is completed. If meals or funds are not available for adjustment, Bursar account is billed for previous plan usage, in addition to new plan.

 

Semester meal plan/Plus 1 plan refund policy: Meal plans or Plus 1 plans are refunded only to commuting first year students, non-first year students, and students no longer enrolled at the university. Refunds due to withdrawal from the university (dropping to zero class hours) are based on date of withdrawal on record in Registrar’s Office. Refund requests or plan change requests must be submitted in writing to ID Center and approved to process. Approved refunds are processed with any applicable percentage fee deducted and remaining balance credited to Bursar account and refunded by Bursar’s Office after any Bursar account balances are satisfied. Refunds usually take at least 10-14 days to process. Participants may not withdraw cash from their meal plan, plus 1 plan, or any ID accounts. 

 

Meal and Plus 1 plan refunds are calculated using the following schedule:

Computed beginning with the first day of class:

First 7 days: 90%

Between 8 and 14 days: 70%

Between 15 and 21 days: 50%

Between 22 and 28 days: 30%

After 28 days: 0%

 

Add-Ons refund policy: Once submitted, add-ons including, but not limited to, eco kit, unlimited drink card, have it all, and Move-In Week meals, are non-refundable.

The Meal Kit includes voucher for meal kits from Home Chef, a third-party meal kit delivery service.  After selection is submitted, DiningServices@aramark.com will send e-mail instructions to redeem voucher to have meal kit selection shipped by Home Chef to Ole Miss email address. Meal kit vouchers do not expire and may be redeemed at any time. Once redemption instructions are sent, meal kit is non-refundable.

 

 

 

 

ID CENTER/OLE MISS EXPRESS/FLEX DOLLARS/MEAL PLAN POLICIES

Updated 3/18/2024

MEAL PLAN POLICIES

 

Summer & Intersession meal plan refund policy: No changes or refunds are available for intersession or summer meal plans after start of term. Unused meals from semester/term meal plans are NOT carried over into next semester/term, or refundable.  Approved refunds requested before start of term are credited to Bursar account, and refunded by Bursar’s Office, after any Bursar account balances are satisfied. Refunds usually take at least 10-14 days to process.

 

Faculty/Staff meal plan refund policy: Remaining meals on Faculty & Staff meal plans are refunded upon request or termination of employment minus $20.00 administrative fee. Refunds usually take at least 10-14 days to process.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ID CENTER/OLE MISS EXPRESS/FLEX DOLLARS/MEAL PLAN POLICIES

Updated 3/18/2024

FLEX DOLLARS/ OLE MISS EXPRESS POLICIES

 

Required Flex Dollars: All Oxford Campus full-time degree seeking undergraduate students under the age of 25 are assessed for required $300 Flex Dollars each fall and spring semester, in addition to any required meal plan(s). Flex Dollars are billed to student’s Bursar account, along with other registration charges, and deposited automatically on Ole Miss ID Card after registration is completed. Flex Dollars are declining balance and designed to supplement students’ campus dining needs. Flex Dollars are restricted to Ole Miss Dining locations, on-campus drink/snack vending machines, and Café in Ole Miss Bookstore.

 

Ole Miss Express is an optional declining balance spending account usable at select locations on and off campus.

 

Billing requests submitted to ID Center in writing or by billing request form at olemissdining.com to bill Ole Miss Express, additional or unrequired Flex, unrequired meal plans or add-ons to student’s Bursar account are granted only before start of each semester/term, or upon approval through Office of Financial Aid. Financial aid deferment requests (available beginning first day of classes) must go through electronic financial aid voucher process, via MyOleMiss student portal, under the heading, “Ole Miss Express Voucher Request.” Approved vouchers submitted before 3pm should be available by noon the following business day. Once approved by Financial Aid, student will receive email from Financial Aid notifying if request is approved or denied. Limits will apply.

Voucher Request

Any remaining Flex Dollars or Ole Miss Express balance on an ID account is carried forward each semester. Carryover balances may not be used to meet future required Flex deposits. Using remainder of balance, dropping to zero class hours, or approved refund requests submitted in writing to ID Center will close a Flex or Ole Miss Express account.

 

Ole Miss Express refund policy: All refund requests must be submitted in writing to ID Center. In cases of official withdrawal from the university (dropping to zero class hours), Ole Miss Express accounts are processed for refund. Refunds of $1 and up are processed upon graduation without charge. All other approved refunds will have $20 drop fee deducted and remaining balances of $1 and up are credited to Bursar account, and refunded by Bursar’s Office, after any Bursar account balances are satisfied. Refunds usually take at least 10-14 days to process and are subject to approval. Participants may not withdraw cash from Ole Miss Express account, or any ID accounts. 

 

 

 

 

 

 

 

ID CENTER/OLE MISS EXPRESS/FLEX DOLLARS/MEAL PLAN POLICIES

Updated 3/18/2024

FLEX DOLLARS/ OLE MISS EXPRESS POLICIES

 

Flex Dollars refund policy:  Flex Dollars amounts deposited as part of undergraduate requirement are not transferable or refundable except in cases of official withdrawal from the university (dropping to zero class hours), based on date of withdrawal on record in Registrar’s Office, or upon graduation. Refunds of $1 and up are processed upon graduation without charge. All other refund requests must be submitted in writing to ID Center, and are honored, if approved, only after proof of enrollment at another institution is provided, or if student is not enrolled after close of enrollment for next academic semester. Any approved refunds will have a $20 drop fee deducted and remaining balances of $1 and up are credited to Bursar account, and refunded by Bursar’s Office, after any Bursar account balances are satisfied. Refunds usually take at least 10-14 days to process and are subject to approval. Participants may not withdraw cash from their Flex account, or any ID accounts.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ID CENTER/OLE MISS EXPRESS/FLEX DOLLARS/MEAL PLAN POLICIES

Updated 3/18/2024

ID CARD POLICIES

 

ALL students, faculty, and staff are required to have an Ole Miss ID card. Only current faculty, staff, and students shall have active ID accounts.

 

After a student is admitted, or readmitted, to the university, the first ID card is issued at no charge. For students that withdraw from the university, reapply, and are reaccepted back into the university, you must visit ID Center to have a new ID made, or have your ID account reinstated, to have current active ID.

 

Replacement ID requests may be made in writing to ID Center and require a $30 non-refundable fee paid using Ole Miss Express, cash, check, Visa, or MasterCard.  ID cards are made Monday through Friday, 8:15 a.m. – 4:45 p.m. Replacement IDs are NOT billed to Bursar account. Once ID has been replaced, all prior IDs are permanently disabled and are not reinstated. If you turn in an old ID at time of replacement, you may get a replacement for $10. The University of Mississippi is not responsible for lost or stolen IDs.

 

A University of Mississippi ID card is issued only to current students, faculty, and staff.  All other requests for ID cards must be requested in writing to ID Center and are subject to approval.

 

Before a University of Mississippi ID card is issued, identification of cardholder must be verified using official form of photo ID, such as a driver’s license, passport, or school ID, an ID number assigned, and status at the University of Mississippi determined. Once a student is admitted to the university, they may have their ID made.

 

The University of Mississippi ID card is an official form of identification; therefore, head or face coverings, hats, or sunglasses may NOT be worn in ID photo.  Full-body shots, group photos, or photos with unrealistic filters are NOT accepted. ID photo must be clear head and shoulders shot, in color, with subject facing forward, and solid-colored background. Photo may be taken no more than 6 months prior to submission. Any photos submitted not within these guidelines are rejected.

 

Possession of more than one active ID card issued by the University of Mississippi is a violation of university policy.

 

Possession and/or use of a University of Mississippi ID card or ID account by someone other than the person identified on the card is a violation of university policy.

 

Misuse, alteration of, or abuse of the University of Mississippi ID card, or accounts on ID card, will result in loss of privileges granted by ID card, and disciplinary action initiated, which may result in sanctions, holds on university accounts, fines, additional conduct charges, dismissal from the Honors College, and potentially suspension from the university. 

 

ID CENTER/OLE MISS EXPRESS/FLEX DOLLARS/MEAL PLAN POLICIES

Updated 3/18/2024

ID CARD POLICIES

 

All ID cards issued by the University of Mississippi ID Card Center remain property of The University of Mississippi.

 

Report lost or stolen IDs immediately to ID Card Center, the University of Mississippi Police Department, or online at https://get.cbord.com/olemiss/, using MyOleMiss WebID/password to place hold on ID account. Once lost ID is found or replaced, cardholder will need to remove hold online at https://get.cbord.com/olemiss/.

 

IDs reported as lost or stolen will not be reactivated over the phone. Only IDs presented in person at ID Center by cardholder identified on the card, or online at https://get.cbord.com/olemiss/, are reinstated as an active account. Once ID is replaced, all prior IDs are permanently disabled and are not reinstated. Replacing an ID will not remove a “lost” hold placed on ID account. Cardholder must remove lost ID hold online at https://get.cbord.com/olemiss/.

 

Only current employees and currently enrolled students shall have access to ID accounts. All ID card accounts are refunded, if applicable, inactivated, and expired upon event of official withdrawal (dropping to zero hours), cessation of enrollment, graduation, or termination of employment at the University of Mississippi. Refunds due to official withdrawal from the university are based on official withdrawal date in Registrar’s Office. Refunds usually take at least 10-14 days to process and are subject to approval and percentage fees or drop fees.

 

ID card account balances may be viewed at ID Card Center, sales locations, deposit locations, online https://get.cbord.com/olemiss, or through MyOleMiss account, via GET, which uses same WebID/Password combination used for university services, such as myOleMiss, Blackboard, Go mail, and etc. GET allows you to view ID account transactions and balances, and place and remove “lost ID” holds on ID account. With the GET service, you may deposit funds in your Flex Dollars and Ole Miss Express accounts, with $2.50 service fee. Fraudulent card transactions will result in loss of online deposit privileges and will incur additional service fee. For any questions related to GET or any ID accounts, contact ID Center at idcentersupport@olemiss.edu. Account balances are not available by phone. Mobile food ordering is available through GET for select Ole Miss Dining locations.